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Account Management
Learn how to manage your account settings, update your profile, and control privacy and notifications.
Profile settings
How to update your profile information
Go to Dashboard > Profile to edit your information
Upload a clear profile photo to build trust with other users
Add a bio to tell others about yourself and your interests
Update your location for local pickup preferences
Set your display name (this is how others will see you)
Add contact preferences for buyers and sellers
Keep your information current for the best experience
Remember: verified profiles get more trust from other users
Account verification
Steps to verify your account and increase trust
Email verification is required for all accounts
Add and verify your phone number for better security
Complete identity verification for higher trust levels
Link social media accounts to show authenticity (optional)
Verified accounts get trust badges on their profiles
Higher verification levels may unlock premium features
Verification helps protect against fraud and scams
The verification process is secure and your data is protected
Privacy settings
Control who can see your information
Choose who can contact you (anyone, verified users, etc.)
Control whether your real name or username is displayed
Set preferences for sharing your location in listings
Manage which information appears in your public profile
Control whether your bidding activity is visible to others
Set preferences for data collection and analytics
Review and update privacy settings regularly
You can always make your profile more or less public
Notification preferences
Customize how and when you receive notifications
Choose between email, push, or SMS notifications
Set alerts for when you're outbid on items you're watching
Get notified when items you're watching are ending soon
Receive messages from buyers and sellers instantly
Set daily or weekly summary emails for activity
Control notifications for new listings in your favorite categories
Turn on security alerts for login attempts and account changes
You can turn off any notification type you don't want
Password and security
Keep your account secure
Use a strong, unique password for your Soko account
Enable two-factor authentication for extra security
Review login activity regularly in your account settings
Log out of shared or public computers after use
Never share your login credentials with anyone
Update your password if you suspect it's been compromised
Set up security questions as a backup recovery method
Contact support immediately if you notice suspicious activity
Closing your account
How to delete your account if needed
Complete all active transactions before closing your account
Cancel any active listings you have running
Withdraw or resolve any outstanding bids
Download any data you want to keep (transaction history, etc.)
Go to Settings > Account > Delete Account
Follow the confirmation steps (this action cannot be undone)
Your account will be permanently deleted within 30 days
You can reactivate within 30 days if you change your mind