Account Management

Learn how to manage your account settings, update your profile, and control privacy and notifications.

Profile settings

How to update your profile information

Go to Dashboard > Profile to edit your information

Upload a clear profile photo to build trust with other users

Add a bio to tell others about yourself and your interests

Update your location for local pickup preferences

Set your display name (this is how others will see you)

Add contact preferences for buyers and sellers

Keep your information current for the best experience

Remember: verified profiles get more trust from other users

Account verification

Steps to verify your account and increase trust

Email verification is required for all accounts

Add and verify your phone number for better security

Complete identity verification for higher trust levels

Link social media accounts to show authenticity (optional)

Verified accounts get trust badges on their profiles

Higher verification levels may unlock premium features

Verification helps protect against fraud and scams

The verification process is secure and your data is protected

Privacy settings

Control who can see your information

Choose who can contact you (anyone, verified users, etc.)

Control whether your real name or username is displayed

Set preferences for sharing your location in listings

Manage which information appears in your public profile

Control whether your bidding activity is visible to others

Set preferences for data collection and analytics

Review and update privacy settings regularly

You can always make your profile more or less public

Notification preferences

Customize how and when you receive notifications

Choose between email, push, or SMS notifications

Set alerts for when you're outbid on items you're watching

Get notified when items you're watching are ending soon

Receive messages from buyers and sellers instantly

Set daily or weekly summary emails for activity

Control notifications for new listings in your favorite categories

Turn on security alerts for login attempts and account changes

You can turn off any notification type you don't want

Password and security

Keep your account secure

Use a strong, unique password for your Soko account

Enable two-factor authentication for extra security

Review login activity regularly in your account settings

Log out of shared or public computers after use

Never share your login credentials with anyone

Update your password if you suspect it's been compromised

Set up security questions as a backup recovery method

Contact support immediately if you notice suspicious activity

Closing your account

How to delete your account if needed

Complete all active transactions before closing your account

Cancel any active listings you have running

Withdraw or resolve any outstanding bids

Download any data you want to keep (transaction history, etc.)

Go to Settings > Account > Delete Account

Follow the confirmation steps (this action cannot be undone)

Your account will be permanently deleted within 30 days

You can reactivate within 30 days if you change your mind

Quick Account Actions

Update Profile

Keep your profile information current

Edit Profile

Security Settings

Manage passwords and security

Security

Notifications

Control how you receive alerts

Notifications

Need More Help?

Contact Support Getting Started Safety Guidelines

Soko

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