How can we help you?
Find answers, explore guides, and get support
Browse help topics
Find detailed guides and tutorials for every feature
Frequently asked questions
Quick answers to common questions
How do I place a bid on an item?
Click on any active listing to view details. Enter your bid amount (must meet the minimum increment), review the auction end time, and click "Place Bid".
What happens when I win an auction?
You'll receive an instant notification via email. The listing will include the seller's contact information so you can arrange a safe meeting location and complete your purchase.
Does Soko handle payments?
No, Soko does not process payments. All transactions occur directly between buyers and sellers. We recommend using secure payment methods and always inspecting items before paying.
How do I contact sellers or buyers?
Contact information is provided when you win an auction or when someone wins your listing. We recommend using phone calls or SMS for direct communication. Always meet in safe, public locations.
Still need help?
Our support team is here to assist you